Privacy Policy

Effective Date: February 1st, 2025



1. Introduction

VAULT (“we,” “us,” or “our”), based in Chicago, Illinois, is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and share your personal information when you visit or use our services.


2. Data We Collect

  • Personal Information: Name, Email Address, and Payment Details (e.g., credit card or bank information).
  • OAuth Tokens: Cryptographically secured tokens that allow us to perform operations on your behalf with third-party service providers.

3. How We Use Your Data

  • Core Service Delivery: To process orders, manage your account, and provide support.
  • Communications: To contact you about account-related issues, service updates, or important security notices.
  • Payments: To facilitate transactions through third-party processors (Stripe or PayPal).

4. Data Retention

We retain personal data for as long as your account is active or as needed to provide you services. If you wish to close your account or request deletion of your data, please contact us atsage@usevault.app. We will delete or anonymize your data in accordance with applicable legal requirements.


5. Cookies and Tracking

We use cookies solely for session tracking to maintain your login state and enhance your user experience. We do not use analytics, advertising, or other third-party tracking tools.


6. Data Sharing

We do not sell or share personal information with third parties for marketing or analytics. We share user data only as necessary to fulfill core services (e.g., payment processing with Stripe or PayPal).


7. Your Rights

  • Access, Export, or Deletion: You may request access to or deletion of your personal data at any time by emailing sage@usevault.app.
  • Opt-Out: You may opt out of data collection (which may limit your ability to use certain services) and unsubscribe from marketing emails at any time.

8. Security

  • We protect your information using security measures such as encryption, secure servers, and restricted access.
  • All communications with our servers occur via HTTPS.
  • In the event of a data breach, we will notify affected users via email within 72 hours of discovery, in accordance with applicable legal requirements.

9. International Data Transfers

We primarily store and process data on servers managed by Amazon Web Services (AWS) in the region where the customer resides. For users subject to the General Data Protection Regulation (GDPR), we ensure adequate safeguards are in place for any necessary data transfers.


10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us immediately.


11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on our website with a revised effective date.


12. Contact Us

For questions or concerns about this Privacy Policy or your personal data, please email us atsage@usevault.app.